by Phil Welch | Sep 23, 2016 | Digital Practice
I haven’t played with lego since I was a kid. So when recently presented with hundreds of the little coloured blocks it was a real blast from the past. However, this wasn’t about building things for fun (well, it was a bit…) but more about coaching our people...
by Emma Collingridge | Sep 20, 2016 | Digital Practice
We’re putting the final flourishes to what will be a great day of collaboration and networking on October 4th. Our Conference: ‘DRIVE CHANGE – New approaches to digital in local government’ will have speakers from leading councils as well as GDS and other Central...
by Domm Norris | Sep 9, 2016 | Digital Practice
In a previous blog, I discussed user testing and its importance in validating the designs of the new Stockport Council and Healthy Stockport websites. User testing, however, forms part of a wider design process – known as user centred design (UCD). In its most basic...
by Emma Collingridge | Sep 6, 2016 | Business Intelligence, Digital access, Digital Practice
Information, Advice and Guidance (IAG) We are currently working towards the switch from the old website to the new one, so many of the recent developments relate to making the new website easier to navigate. New home page image After receiving feedback, we have made...
by Paul James | Aug 19, 2016 | Digital Practice
Mobile Working There has been a lot of behind-the-scenes work on upgrading our SCCM (System Centre Configuration Manager) system – this is a piece of software for managing the Council’s computers and Microsoft products. All the software we are testing under the...
by Becky Thorn | Aug 12, 2016 | Digital Practice
This week’s blog on speeding up the pace of change and building resilience to change through a methodology incorporating agile has been written by Becky Thorn of ThoughtWorks: Facilitating Change How do you facilitate change? How do you facilitate in a way that...