by Sarah Burke | Mar 31, 2017 | Digital Practice
The majority of our efforts in the Digital by Design Programme are concentrated on building our new websites and digital tools. As part of the Comms team my work has been to communicate our new digital offer and to encourage customers to access Council services this...
by Andy Birds | Feb 24, 2017 | Digital Practice
In Part 1 of today’s blog I looked at using Lean start-up to create an MVP. In this second part I look at some of the common misconceptions and confusions surrounding the MVP. MVPs are frequently used as Misunderstood Value Propositions A common misconception is that...
by Andy Birds | Feb 24, 2017 | Digital Practice
According to the decades-old formula, you write a business case, pitch it to investors or a decision maker, assemble a team, deliver some capabilities/features/functionality and start using it. And somewhere in this sequence of events, you’ll probably suffer a fatal...
by Emma Collingridge | Feb 20, 2017 | Digital Practice
This article first appeared in ‘Digital Leaders’ 16th February 2017. I’ve been involved in digital transformation for a while now, but I’m by no means an old hand, a guru or a unicorn. I am however someone who’s gone from being a jobbing data analyst and researcher to...
by Emma Collingridge | Jan 20, 2017 | Digital Practice
A New Year and a new feature for the blog – we are now accepting Comments. We would welcome your feedback on our websites and our digital programme via this channel. Now for the programme update… Information Advice and Guidance (IAG) We have turned our focus on...
by Emma Collingridge | Jan 13, 2017 | Digital Practice
Over the last year our Digital Transactional Services team has been developing our new ‘My Account’ product. When we released our beta version back in October, it was in its ‘Minimum Viable Product’ form which we chose to soft release. Although the product was live...
