See one, learn one, do one

See one, learn one, do one

When we established our Digital by Design Programme three years ago we were clear from the outset that we would take a different approach to digital transformation. We wanted to grow our own in-house capability, create some of our own software and train our own...
How to be Agile?

How to be Agile?

Collaboration and communication are at the heart of Agile ways of working, so it’s somewhat ironic that agile terminology like ‘kanban’ and ‘standups’ can inadvertedly put up barriers.  In this blog I aim to bust some agile jargon and show some simple steps you can...
Service design in 3 questions

Service design in 3 questions

During my first few weeks at Stockport Council I noticed that many of the key principles and methods of service design were being applied, but not necessarily identified or externalized as such. This not only makes it more difficult to demonstrate the value service...
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