by Jovian Smalley | Oct 19, 2017 | Collaboration, Communities, Digital access
What makes people and communities connect, share stories and skills, and become stronger together? That’s a question we’ve been pondering quite a lot lately as we build a circle of support for communities in order to promote social action across Stockport, and spark...
by Domm Norris | Oct 4, 2017 | Digital access
For the best part of the past 12 months, I’ve been leading the User Experience (UX) design team at Stockport Council. We’re a fledgling group of designers with visions of making the council the figurehead of digital transformation in local government and...
by Jim Gumbley | Sep 20, 2017 | Business Intelligence, Collaboration, Digital access
The vision for a ‘Single View’ of a citizen or family is a long held goal of Stockport Council and was the focus of an inception which took place with services last year. Since January of this year the Digital by Design programme has been doing some great data driven...
by Natalie Weir | Sep 7, 2017 | Digital access
Over the summer we have added several new features to My Account. Benefits This feature allows users to: Download your benefits information and find out when your next payment is View housing benefits including pending applications, defective applications and current...
by Alby Atkinson | Aug 24, 2017 | Digital access, Digital Practice
We continue to test the User Experience (UX) of our new digital products every two weeks with residents. Sometimes we are checking the UX for new areas under development but we are also always open to feedback on our home page and key navigation elements and we...
by Natalie Weir | Jul 10, 2017 | Digital access
‘My Account’ is our new single sign-on customer dashboard that has been created by our Digital Transactional Services team. It works hand in hand with our new website, creating personalised access to a range of Council services. Since we launched My Account, we’ve...
