Acting on our users’ Advice

Acting on our users’ Advice

Over the past few months our digital team in collaboration with the Information, Advice and Guidance service area have undertaken a re-design of the Advice services which has just gone live. It has been a complex piece of work that has involved working with the teams...
Writing content for our users in Stockport

Writing content for our users in Stockport

As a team of content designers, we’re responsible for writing and developing web content based on our user’s needs. We: develop content plans write and review content to make sure it’s clear, relevant, accurate, up to date and accessible communicate the principles of...
‘Lookback’, think forward

‘Lookback’, think forward

As User Experience designers, one of the most important parts of our role is user testing. We do this to understand our audience, to find out if what we’re creating is usable and to capture ideas about how to make it better. Showing real users our design ideas allows...
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