by Alison Blount | Jul 15, 2016 | Digital access
‘Better Off’ – a new Benefits and jobs website – has been launched this week as part of the Digital by Design Programme to increase residents’ use of Digital Services. We’ve been trialling the website in ‘Beta’ form since March and we’ve carried out two months...
by Karen Cranwell | Jun 17, 2016 | Digital access, Digital Practice
The vision for a Single View of a Citizen or family is a long held goal of services that need to bring together appropriate customer data securely from various IT systems into a shared view. The Single View system will provide a secure, permissions based view of all...
by Alby Atkinson | Jun 3, 2016 | Digital access
We’re now starting to create a brand new website for healthystockport.co.uk. Over the last three weeks we’ve set up our technical environment, implemented a brand new two –stack Content Management System (CMS) approach and we’ve been creating guidelines relating to...
by admin | Mar 30, 2016 | Digital access
As part of our on-going review of content on www.stockport.gov.uk we recently created a Nursery, Primary and Secondary Offer Day page for parents/carers. We had previously updated the School Admissions web pages to make the process of applying for a school place more...
by admin | Mar 30, 2016 | Digital access
Over the past few months a lot of work has been done to review the content on the Council website. The work undertaken has reviewed each area of our user’s online experience, including the content, presentation, search results and navigation. With the Local Elections...
by admin | Jan 26, 2016 | Digital access
Customers accessing the Council website can now engage with customer service representatives via our LiveChat facility. This technology has been introduced to provide another point of access to services whilst also reducing volumes of telephone calls to the...
