by Lisa Kowalewski | Aug 10, 2020 | Digital Practice
When I started at the council about two and a half years ago (as the first explicit service designer), I knew very little about what my future in design and government would hold. I had come more or less straight out of university to find myself in an environment I...
by Lisa Kowalewski | Feb 21, 2020 | Digital Practice
Services Week is an annual celebration of transformation and end to end service design in central and local government. Many live and remotely hosted events happened across England and Scotland, and for the first time we at Stockport Council joined in. What we did...
by Lisa Kowalewski | Aug 13, 2018 | Digital Practice
Previous blogs have mentioned our move away from a distinct digital programme to an agile organisation harnessing digital and other tools to meet the needs of our users in the most cost effective way. We have made significant progress in improving the relationship...
by Lisa Kowalewski | May 24, 2018 | Digital Practice
During my first few weeks at Stockport Council I noticed that many of the key principles and methods of service design were being applied, but not necessarily identified or externalized as such. This not only makes it more difficult to demonstrate the value service...
