by Emma Collingridge | Apr 29, 2016 | Digital Practice
During the first week of Inception between 40 and 60 people have gathered together twice a day to discuss their Service’s needs, priorities and capabilities. It’s been really good to have so many different voices in the room as it has allowed us all to understand our...
by Emma Collingridge | Apr 21, 2016 | Digital Practice
Starting April 25th: Self-Help IAG and Transactional End-to-End Services Inception. This period of collaboration between key stakeholders and delivery teams aims to gain a shared understanding of the vision of the programme and co-create an approach for each of the...
by Emma Collingridge | Apr 1, 2016 | Digital Practice
We have started the delivery phase of our programme. Our first step will be to use the user research to identify those services that are most widely used by citizens, that can be delivered through digital channels and prepare these for our target launch date in summer...
