by Emma Collingridge | May 5, 2017 | Digital Practice
The Digital by Design programme was funded to build new digital tools to support the future operating model for Stockport Council, incorporating new ways of providing Council services and new working practices. The emphasis has been on building capabilities that we...
by Emma Collingridge | Mar 17, 2017 | Digital access
In the month since the public launch of our new online transactions a number of developments and improvements have taken place. Report a faulty street light online This is the first of our fully automated transactional services to be released. From the moment a...
by Emma Collingridge | Feb 20, 2017 | Digital Practice
This article first appeared in ‘Digital Leaders’ 16th February 2017. I’ve been involved in digital transformation for a while now, but I’m by no means an old hand, a guru or a unicorn. I am however someone who’s gone from being a jobbing data analyst and researcher to...
by Emma Collingridge | Feb 17, 2017 | Digital access
The months of development work by our Digital Transactions Services (DTS) team paid off last week with the public launch of ‘My Account’ and the ‘Report and track a faulty street light’ feature going live. ‘My Account’ – for personalised information about council...
by Emma Collingridge | Feb 8, 2017 | Communities, DigiKnow
To celebrate the launch of our new new website and online services and to encourage residents who aren’t using digital yet, we have organised ‘DigiFeb’ – a series of events and roadshows offering fun digital activities and learning opportunities across the Borough....